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Network Issues (Resolved)

Affecting Server - | Priority - Critical


The DC engineers have identified a issue with a upstream provider based in telecity in London having an outage. This is a major issue effecting many providers and organizations throughout the UK.

They will have their best people on it and be working for a fix but as of yet are net releasing an ETA or what the actual issue is. As soon as we have information we'll update.

SSE Telecom are suffering an outage in London related to a failed amplification unit. Apparently they are working with the supplier of the unit but no ETA as yet. 

Date - 27/02/2014 11:09 - 05/03/2014 18:37

Last Updated - 27/02/2014 11:59

Glasgow (Resolved)

Affecting Server - | Priority - Critical


We currently have our Datacentre engineers looking at the Glasgow issue. It appears as though a router has failed and it hasn't failed over to the second router. The datacentre are currently investigating this to bring things back online as quickly as possible and will update as soon as we can.
 

Date - 29/01/2014 17:53 - 03/02/2014 09:42

Last Updated - 29/01/2014 17:54

Norwich (Resolved)

Affecting Server - | Priority - Critical


Norwich is currently under a DDOS attack.

Kind Regards

Date - 23/12/2013 22:37 - 09/01/2014 22:52

Last Updated - 23/12/2013 22:38

UK Network issue (Resolved)

Affecting Server - | Priority - High


Hi, there is currently an intermittent network issue which has hit our UK data center , the DC admins are working diligently to mitigate it.

Date - 19/10/2013 17:35 - 23/10/2013 15:26

Last Updated - 19/10/2013 17:36

Network issue (Resolved)

Affecting Server - | Priority - Critical


There is currently a network issue effecting Karina server.

Date - 19/10/2013 11:56 - 23/10/2013 15:26

Last Updated - 19/10/2013 12:01

Cloud Server (Resolved)

Affecting Server - | Priority - Critical


The main IP of the server was having a DDOS attack. This caused severe latency on the network. The IP has been null routed now to mitigate the attack. Updates will follow.
 
 

Date - 02/09/2013 17:44 - 16/09/2013 13:10

Last Updated - 02/09/2013 17:44

Norwich Server (Resolved)

Affecting Server - | Priority - Critical


Uk server Norwich was showing some disk IO errors on its primary drive. We have arranged an emergency live data migration to a new server. The estimated time for the live data migration is 12-24 hours. The server may run at high loads during the migration. Both new and current servers will be online during the migration.

 

Date - 02/08/2013 20:24 - 06/08/2013 20:40

Last Updated - 02/08/2013 20:25

Power Outage (Resolved)

Affecting Server - | Priority - Critical


The  cloud server is also affected by the power issue at the data centre. We are working hard to restore power for all of these and get them back online as soon as possible.
 Kind Regards

Date - 30/06/2013 15:57 - 22/07/2013 10:42

Last Updated - 12/07/2013 21:36

DDoS attack on Glasgow (Resolved)

Affecting Server - | Priority - Critical


Our network admins have identified an IP address which seems to have been receiving a very high DDoS attack due to which all traffic through our main switch is affected. We are deploying the mitigation plan. More updates to follow.
 

Date - 04/07/2013 19:16 - 22/07/2013 10:41

Last Updated - 04/07/2013 19:17

Standard Server DDOS (Resolved)

Affecting Server - | Priority - Critical


Hello, sorry for the delay is responding, the US server is currently under a denial of service attack. We hope to have this dealt with shortly.

Kind Regards

Date - 14/12/2012 16:33 - 06/01/2013 17:31

Last Updated - 14/12/2012 16:34

Below is a real-time overview of our servers where you can check if there's any known issues.


Reload Stats
Server Name HTTP FTP POP3 Server Load Uptime
UK Server - Beowulf Loading... Loading... Loading... Loading... Loading...
UK Server - Odin Loading... Loading... Loading... Loading... Loading...
UK Server - Summit Loading... Loading... Loading... Loading... Loading...
UK Server - Thor Loading... Loading... Loading... Loading... Loading...
US Server - Thor Loading... Loading... Loading... Loading... Loading...
US Server - Vegas Loading... Loading... Loading... Loading... Loading...

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